In brief, when you make a booking with Marque1 Sports Car Hire we will take details from you necessary to complete the rental transaction and fulfill our legal obligations. In addition we will follow up with a courtesy email after the event to thank you for your custom. We will also ask you if you would like to opt in to our database to hear about special offers that we will run from time to time. We are not part of any other group and will not pass on your details to any third party.

Our Privacy Statement covers the following issues:

1. Collection of your information
2. Use of your information
3. Disclosure of your information
4. Protection of your information
5. Access to your information
6. When something goes wrong
7. More information
8. How to contact us

1. Collection of information

We will only collect your name and email address and information relevant to your reservation via telephone or via the Marque1 reservation form on our website. If you have opted in we may ask you to provide other details voluntarily from time to time in order to provide you only with relevant and pertinent details and offers.

2. Use of your information

After completion of a reservation with Marque1 we may contact you once to follow on your experience. We will give you the option then to opt in to hear about future special offers from our business. If you do not choose to opt in then we will not contact you again. The information you provide may also be used to fulfil our legal requirements (for example disclosure to law enforcement agencies). You can notify us at anytime to be removed from our client database if you do not wish offers in the future. You can make such a request by email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by telephone to 07 3391 0831.

3. Disclosure of information

We respect the privacy of your personal information and we will take all reasonable steps to keep it confidential. Marque1 will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to the primary purpose of collection, being for the provision of goods or services requested by you. For removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

Otherwise, we will only disclose your personal information without your consent if this is:

• Necessary to provide you with the goods and services you have requested.
• Necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you).
• Necessary to lessen a serious threat to a persons health or safety or If required by law.

4. Protection of information

Only employees who perform services on our behalf, and are authorised to handle your information, will have access to your personal information. We will not retain any of your personal information for any longer that it is required by us, except to fulfil our legal obligations. With your help we will take all reasonable steps to make sure that the personal information is kept complete and up to date.

5. Access to information

You may ask us to give you access to the personal information that we hold about you at any time. This access is subject to some exceptions for example, you may not obtain access to information relating to existing or anticipated legal proceedings.

You can request access to your information by (web page or email or telephone). You will be asked to specify the information that you want access to, and you will need to verify your identity before we are able to provide the information. This is a free service unless the information you request requires us to access archived material or spend significant time in preparation or research.

We are committed to ensuring the information we hold on you is up to date and accurate. If you do find inaccurate information let us know and we will take all reasonable steps to correct the information. If you believe the personal information that we hold on you is in-accurate or incomplete and Marque1 Sports Car Rentals does not agree with you, we will provide a statement expressing your disagreement with the information where that information is kept.

6. When something goes wrong

Marque1 Sports Car Rentals is committed to protecting your privacy, and our policies and procedures have been developed with this intent. However sometimes human errors do occur. If you think that we have not lived up to our commitment please contact us by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or via telephone on 07 3391 0831.

We will respond to any complaint within 3 working days. Where we have done the wrong thing we will apologise in writing and take all reasonable steps to ensure that it does not happen again.

7. More information

The Australian Federal Commissioners website provides useful information regarding privacy and protection in Australia. www.privacy.gov.au

8. How to contact us

Marque1 Sports Car Rentals are located at 26 Wellington Road East Brisbane Qld 4169.

Email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Telephone 07 3391 0831.

February 2007.